🌿 Frequently Asked Questions (FAQ) – GardenPromo
1. What is GardenPromo?
GardenPromo is an online store offering high-quality garden tools, accessories, and outdoor solutions designed to make gardening easy, efficient, and enjoyable for everyone.
2. Are your products suitable for beginners?
Yes! Our products are perfect for beginners as well as experienced gardeners. Each item is selected for ease of use, durability, and practical performance.
3. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery on most products, depending on your location.
4. How long does delivery take?
Delivery usually takes 3–7 business days, depending on your location. You will receive tracking details once your order is shipped.
5. Do you provide free shipping?
Yes, we offer free shipping on selected products and during promotional offers. Shipping details are clearly mentioned on each product page.
6. Can I track my order?
Absolutely. Once your order is shipped, you will receive a tracking link via SMS or email to track your delivery in real time.
7. What is your return policy?
We offer a hassle-free return policy. If you receive a damaged or incorrect product, please contact us within 7 days of delivery for a replacement or refund.
8. Are your garden tools durable?
Yes. All GardenPromo products are carefully selected and tested for quality, strength, and long-term use.
9. How can I contact customer support?
You can reach our support team through:
Contact Us page
WhatsApp (if available on the site)
Our team responds within 24 hours.
10. Are there any discounts or special offers?
Yes! We frequently run special discounts, flash sales, and seasonal offers. Follow us or subscribe to stay updated.
11. Is my payment information secure?
100%. We use secure and encrypted payment gateways to protect your personal and payment information.
12. Can I cancel my order?
Orders can be cancelled before dispatch. Once shipped, cancellation may not be possible.